FAQs

DO YOU CHARGE SALES TAX?
Tax is applied to orders in the state of North Carolina.
WHAT IS THE STATUS OF MY ORDER?
For your convenience, we’ll send you an email with a tracking number for your order once your shipping label has been printed. For further questions, feel free to email us at info@trippsprints.com.
WHAT IF I NEED TO CHANGE MY ORDER?
Please email info@trippsprints.com.
WHAT'S YOUR RETURN & EXCHANGE POLICY?
We gladly accept returns for prints damaged during shipping. Exchanges or refunds of print on demand items are not accepted, as each is made to order. Print on demand orders include yoga mats, dog beds, some pint glasses, some apparel items, ornaments, tapestries, and blankets. If your item has a printing issue from print on demand production, reach out and we will review on a case by case basis. For further questions, feel free to email info@trippsprints.com.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Depending on the time of the year, most orders arrive within 3-10 business days, however some orders may take longer if a product needs to be restocked or if we are on the road! Please allow a few more days for orders around the holidays. If you do not receive your order in a timely manner, feel free to email us at info@trippsprints.com for any questions or concerns you may have.
WHAT IS YOUR SHIPPING POLICY?
We offer free USPS shipping with tracking for all non-custom orders. All custom orders are shipped based on the order's weight and delivery zip code. Prints are shipped in MEGA TUBE brand tubes and are shipped separately from all other products. Print on demand orders are handled by our fulfillment warehouse and come separate from poster orders.
DO YOU SHIP INTERNATIONALLY?
Please email info@trippsprints.com with your order and shipping address for shipping availability and price. 
HOW DO I TRACK MY ORDER?
Once you place your order, you will receive a confirmation email with your order's tracking number once the label has been printed. If you do not receive this email or have any questions, feel free to email info@trippsprints.com.
HOW DO I UNSUBSCRIBE OR CHANGE MY EMAIL PREFERENCES?
We are sorry to see you go! In order to unsubscribe from our email list, simply scroll to the bottom footer of your email and click “Unsubscribe”.